Support

Dahua strives to provide superior customer service, whether through sales support, technical support, or product information. Our support team is based throughout the US and Canada to ensure you get the answers you need in a timely manner – and that you have local support when you need it.
The Dahua Wiki is available 24/7 to help your business succeed. Designed to eliminate any potential hurdles during the process of designing, installing, and deploying a Dahua security system, the Dahua Wiki is a one-stop resource for information about Dahua USA products and technologies. Tools include product manuals, firmware and software updates, and how-to videos.
If you want more in-depth information about Dahua technologies, browse our selection of white papers for a comprehensive overview of multi-sensor technology, 4K HDCVI, and more.
Once you’ve installed and deployed a Dahua product, we stand behind it 100% with a 90-day unconditional refund and a 3-year warranty (5 years for our All-Star partners).
Our support team can be reached 877-606-1590, or on the DahuaWiki.